Park Area Ambassador - MINORS ONLY

DNSN SeaWorld Parks & Entertainment LLC; Tampa (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food, merchandise, &

Scholarship opportunities

Exclusive employee events

Job summary

United Parks & Resorts is seeking team members for Busch Gardens in Tampa to help maintain cleanliness, operate equipment, assist guests, and support opening/closing procedures. You will interact with guests, answer questions, and contribute to a safe, enjoyable park experience.

Join a fast-paced team and take advantage of perks like free park admission, friend/family discounts, food/merchandise discounts, and scholarship opportunities.

Qualifications

• Must be at least 16 years old.
• Commitment to exceptional guest service.
• Strong communication, interpersonal and multi-tasking skills.
• Ability to pass all necessary training.
• Ability to remain calm and troubleshoot in stressful situations.
• Ability to thrive in a fast-paced environment.
• Ability to stand and walk for the entire shift.
• Ability to climb ladders, stadium steps, and uneven surfaces.
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. with assistance.
• Comfortable working around water and animals.
• Must be able to work indoors/outdoors in all weather conditions.

Responsibilities

• Maintain cleanliness of restroom/park areas.
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies.
• Maintain/organize storage closet.
• Notify leadership of any supplies needed.
• Report any concerns or repair needs in restroom facilities.
• Sweep debris from pathways while scanning landscape for trash.
• Maintain hand washing stations.
• Change trash bags.
• Ensure safe and efficient line speed and crowd flow through stadiums.
• Interact with guests and answer guest questions.
• Complete opening and closing procedures.
• Direct guests to attractions.
• Assist with park emergencies, including inclement weather.
• Perform other duties as assigned.

Skills

Strong team player

Commitment to guest service

Strong communication

Interpersonal skills

Multi-tasking

Ability to pass training

Calm under pressure

Fast-paced environment

Stand/walk for shift

Climb ladders/steps

Lift up to 50 lbs

Protective gear training

Bilingual desirable

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

• Maintain cleanliness of restroom/park areas
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies
• Maintain/organize storage closet
• Notify leadership of any supplies needed
• Report any concerns or repair needs in restroom facilities
• Sweep debris from pathways while scanning landscape for trash
• Maintain hand washing stations
• Change trash bags
• Ensure safe and efficient line speed and crowd flow through stadiums
• Interact with guests and answer guest questions
• Complete opening and closing procedures
• Direct guests to attractions
• Assist with park emergencies, including inclement weather
• Perform other duties as assigned

What it takes to succeed:

• Must be at least 16 years old
• Strong team player
• Commitment to exceptional guest service
• Strong communication, interpersonal and multi-tasking skills
• Ability to pass all necessary training
• Ability to remain calm, troubleshoot and make quick decisions in stressful situations
• Ability to thrive in a fast-paced environment
• Ability to stand and walk for entire shift
• Ability to climb on ladders, stadium steps, and uneven surfaces
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
• Ability to train on and properly use protective gear
• Comfortable working around water and animals
• Must be able to work indoors/outdoors in all weather conditions
• Scheduling flexibility
• Valid state driver’s license preferred
• Bilingual skills highly desirable

The perks of the position:

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.