Food and Beverage Outlet Manager

Grand Hyatt Nashville; Nashville (TN); On-site; USD 65,000 - 70,000; Full time

Job summary

Grand Hyatt Nashville is seeking a Food and Beverage Outlet Manager to lead restaurant operations, balancing cost control, service quality, and guest satisfaction in a dynamic hospitality environment.

You will develop financial and operational plans, manage the annual budget, monitor performance, and implement initiatives to drive revenue while maintaining high standards of product and service. A bachelor’s degree and relevant supervisory experience are required.

Qualifications

• Minimum 2 years as a dining room supervisor.
• At least 1 year of host experience and 2 years of server experience.
• Bachelor’s degree in Management, Business, or a related field required.

Responsibilities

• Develop short- and long-term financial and operational plans for the restaurant that align with company objectives.
• Prepare, manage, and monitor the annual budget.
• Evaluate restaurant performance through customer satisfaction systems and financial reporting, taking corrective action as needed.
• Maintain high product and service quality standards through regular evaluations and issue resolution.
• Implement and sustain sales and marketing programs to drive revenue growth.
• Establish and maintain proactive HR practices, including employee motivation, training, development, and compliance with wage, benefit, and labor regulations.

Skills

Leadership

Financial acumen

Problem-solving

Guest-focused

Strategic thinking

Education

Bachelor's degree in Management/Business

Job description

The Food and Beverage Outlet Manager leads restaurant operations, balancing cost control, quality standards, and guest satisfaction. This role drives both the financial performance and the service culture of the outlet, ensuring excellence in hospitality and sustainable profitability.

Division Grand Hyatt Nashville

Description

The Food and Beverage Outlet Manager leads restaurant operations, balancing cost control, quality standards, and guest satisfaction. This role drives both the financial performance and the service culture of the outlet, ensuring excellence in hospitality and sustainable profitability.

How You’ll Shape The Experience & Future

• Develop short- and long-term financial and operational plans for the restaurant that align with company objectives.


• Prepare, manage, and monitor the annual budget.


• Evaluate restaurant performance through customer satisfaction systems and financial reporting, taking corrective action as needed.


• Maintain high product and service quality standards through regular evaluations and issue resolution.


• Implement and sustain sales and marketing programs to drive revenue growth.


• Establish and maintain proactive HR practices, including employee motivation, training, development, and compliance with wage, benefit, and labor regulations.


• Oversee preventative maintenance programs to safeguard physical assets.


• Maintain security practices to protect restaurant assets and ensure safety of employees and guests.


• Foster effective two-way communication across all levels of staff.


• Develop and implement new initiatives that enhance customer satisfaction and operational excellence.


• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Proven leadership and management skills with the ability to inspire, train, and develop teams.


• Strong financial acumen and ability to analyze performance metrics.


• Excellent problem-solving and conflict-resolution skills.


• Guest-focused mindset with a commitment to service excellence.


• Strategic thinker with the ability to implement innovative programs that enhance operations.

Professional Experience

• Minimum 2 years as a dining room supervisor.


• At least 1 year of host experience and 2 years of server experience.


• Equivalent combination of education and experience will be considered.

ACADEMIC BACKGROUND

• Bachelor’s degree in Management, Business, or a related field required.

Benefits

• Medical, dental, and vision (HSA available)


• Company-paid disability & life insurance


• Employee Assistance Program


• Supplemental benefits


• 401(k) with match


• Employee hotel discounts


• Paid vacation & sick time


• Free Parking

Salary: $65,000-70,000

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement

HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.