Food and Beverage Manager - Canopy by Hilton Sioux Falls Downtown

Hilton Worldwide, Inc.; Sioux Falls (SD); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Food and Beverage Manager to lead their team at a vibrant hotel. This role involves overseeing all aspects of food and beverage operations, ensuring exceptional guest service, and driving profitability through effective management and marketing strategies. The ideal candidate will thrive in a dynamic environment, demonstrating strong leadership and a commitment to quality. Join a company renowned for its exceptional workplace culture and commitment to team member growth, where your contributions will make a significant impact on guest experiences and overall success.

Benefits

Health insurance

Career growth and development

Recognition and rewards programs

Go Hilton travel discount program

Best-in-Class Paid Time Off (PTO)

Supportive parental leave

Employee stock purchase program (ESPP)

Debt-free education access

Qualifications

• 1+ year of food and beverage management experience required.
• Open availability and hotel experience preferred.

Responsibilities

• Direct and organize food and beverage outlet operations for guest satisfaction.
• Monitor team performance and ensure compliance with health and safety standards.

Skills

Food and Beverage Management

Customer Service

Team Management

Budgeting and Forecasting

Marketing Initiatives

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

The Canopy by Hilton Sioux Falls Downtown is looking to add an incredible Food and Beverage Manager to their team! This dedicated, dynamic and organized individual will be responsible for directing and organizing the activities of the Food & Beverage outlets to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

The Canopy by Hilton Sioux Falls Downtown has 216 rooms, situated on the Sioux Falls River, and will have over 20,000 square feet of meeting space. The property has amazing dining options onsite including a delectable Italian restaurant with patio, and a specialty coffee bar.

The ideal candidate will possess:

• 1 year or more of food and beverage management experience
• Open availability
• Hotel experience preferred

What will I be doing?

As a Food and Beverage Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward.
• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.
• Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
• Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events.
• Recruit, interview and train team members.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay (Based on hotel)
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)