Food and Beverage Manager

Hyatt Hotels Corporation; Boston (MA); On-site; USD 71,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Restaurant Manager to lead daily operations and enhance guest experiences. This role emphasizes strong leadership and collaboration with various departments to ensure exceptional service. With a focus on personal growth and development, the company offers numerous opportunities for training and career advancement. Enjoy a vibrant work environment in the heart of Downtown Boston, where your contributions will help shape memorable journeys for guests. If you have a passion for hospitality and a commitment to excellence, this is the perfect opportunity for you.

Benefits

12 free room nights

Discounted rates for friends and family

Comprehensive health insurance

Paid vacation and sick leave

401(k) with company match

Tuition reimbursement

Free meals in the employee cafeteria

Opportunities for training and career growth

Qualifications

• Full-time management role requiring flexibility, including weekends and holidays.
• Experience in hotel and restaurant service, preferably as an Assistant Restaurant Manager or Supervisor.

Responsibilities

• Manage daily operations of hotel outlets and ensure quality service.
• Lead and coach teams to achieve exceptional guest service and employee satisfaction.
• Develop strategies for revenue growth and cost control.

Skills

Verbal and written communication skills

Leadership abilities

Food and beverage knowledge

Detail-oriented and organized

Customer service skills

Tools

POS systems

Job description

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks pay off.

71,000.00 USD yearly pay basis

At Hyatt, we believe in the power of belonging—making people feel at home no matter where they are. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Everyone's role matters, and opportunities are yours to shape. Your individuality is celebrated. Hospitality is more than just a job—it's a career for people who care.

Explore the heart of Downtown Boston from our Theater District Hotel. Our walkable location and direct connection to the MBTA train provide easy access to entertainment, shopping, and cultural attractions. From unique restaurants to historical sites, find it all at Hyatt Regency Boston.

Goal of the Restaurant Manager

Responsible for managing the daily opportunities required by strong leadership and overseeing the day-to-day operations of hotel outlets. This position is ultimately responsible for the quality of service provided.

Responsibilities include:

• Supporting and managing hotel outlets in collaboration with the Food & Beverage Director and other departments
• Planning short and long-term strategies for outlets, including the restaurant, lounge, in-room dining, and coffee store
• Ensuring effective hiring, training, development, and promotion of staff
• Leading and coaching teams to achieve exceptional guest service and employee satisfaction
• Understanding and fostering associate engagement
• Developing strategies for revenue growth and cost control
• Managing budgets, marketing plans, and objectives within approved plans
• Maintaining a high-energy, positive, professional appearance
• Coordinating special events and holiday functions
• Taking initiative to operate outlets as independent entities

Restaurant Managers are key members of the hotel's Food and Beverage team, working alongside the Banquet Manager, Executive Steward, and Director of Operations. Experience in these areas can lead to advancement to Assistant Food & Beverage Director.

The salary range for this position is $71,000 - $80,000, commensurate with experience.

Why work for Hyatt?

• 12 free room nights and discounted rates for friends and family
• Comprehensive health insurance after 30 days
• Paid vacation, sick leave, and parental leave
• 9 paid personal days
• 401(k) with company match
• Tuition reimbursement
• Free meals in the employee cafeteria
• Opportunities for training and career growth

Hyatt fosters an environment demanding excellence and rewarding success. We promote from within, with three-quarters of management staff promoted internally. Make your next career move with us!

Our Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing

Experience a 'day in the life' of a hospitality professional through our virtual reality experience.

All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Qualifications

• Full-time management role requiring flexibility, including weekends and holidays
• A desire to understand and anticipate guest needs in a fast-paced environment
• Excellent verbal and written communication skills
• Proficiency in computer systems, including POS
• Highly detail-oriented and organized
• Proven leadership abilities
• Strong food and beverage knowledge, including wine, spirits, and beer
• Experience in hotel and restaurant service, preferably as an Assistant Restaurant Manager or Supervisor
• High energy, entrepreneurial spirit, motivational leadership, and excellent customer service skills