Follett Access Program Lead

Follett Corporation; San Bernardino (CA); Hybrid; USD 17,000 - 33,000; Full time

Job summary

Follett Higher Education is seeking a Textbook Materials Coordinator in California to plan, coordinate, and support Follett ACCESS course materials operations for a store. You will collect, edit, and oversee textbook orders to ensure timely availability of textbooks and digital resources, and collaborate with faculty for ongoing adoption training.

You will work with store management to contact publishers, ensure materials are ready by the target date, and oversee billing for Follett ACCESS

Qualifications

• Associate's Degree or equivalent is required.
• Bookstore operations experience is required.
• Strong written and verbal communication skills to convey concepts and solve problems.
• Proficient organizational skills and problem-solving ability.

Responsibilities

• Plan, coordinate, and assist with Follett ACCESS course materials operations for a store.
• Collect, edit, and oversee textbook orders to ensure timely availability of textbooks and digital resources.
• Collaborate with Follett ACCESS Operations & Implementation Team; interface with faculty for training and adoptions.
• Reach out to publishers with store management to handle issues related to adoptions and selection.
• Ensure all course materials are available and ready for students on the targeted date and support a hassle-free customer experience.
• Manage billing and collections for Follett ACCESS accounts; perform tasks with little supervision.

Skills

Communication skills

Organizational skills

Problem-solving

Education

Associate's degree or equivalent

Job description

Job Description

Position Overview

This position is responsible for planning, coordinating, and assisting with executing the Follett ACCESS course materials operations for a store. Collects, edits, and oversees textbook orders to ensure accurate and timely availability of textbooks and digital resources. Collaborates with the Follett ACCESS Operations & Implementation Team. Interfaces regularly with faculty for ongoing training of Follett ACCESS requirements and timely collection of adoptions. Works with store management to reach out to publishers to handle issues related to adoptions and selection. Ensures all course materials are available and ready for students on the targeted date and executes a hassle-free customer experience. Ensures that billing and collection for the Follett ACCESS accounts are managed accordingly. Conducts tasks and assignments as directed. Works with little supervision and utilizes independent judgment to execute company programs and initiatives effectively. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork.

Follett Higher Education is a drug-free workplace environment.

Requirements

• Associate's Degree or equivalent.
• Bookstore operations experience.
• Strong communication skills, both written and verbal, to convey concepts and solve problems.
• Proficient organizational skills and problem-solving ability.

$12.00 - $24.33 / hour

The annual salary/hourly rate range has been established based on the role, experience, skill set, and location. The exact starting salary/hourly rate within the range will depend on the role and the local market. This position may be eligible to participate in one of the Company’s incentive plans. The amount of any incentive payment varies and is subject to the terms and conditions of the applicable incentive plan.

We offer a comprehensive benefits package which includes medical, dental, vision, disability, wellness programs, 401(k) plan, flex spending, paid holidays, and paid time off. Eligibility for benefits is governed by the applicable policies and plan documents.

Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Follett Higher Education is a drug-free workplace environment.