Follett ACCESS Program Lead -Part Time- Mustang Shop

Follett Corporation; San Luis Obispo (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + Company match

Quarterly Bonus Plan

Job summary

Follett Higher Education in San Luis Obispo, CA seeks a detail-oriented team member to manage Follett ACCESS course materials operations and text-book orders. You will coordinate with faculty and the Operations & Implementation Team to ensure timely adoptions and a smooth student experience.

The role emphasizes strong communication, organizational skills, and experience with Follett systems to support store management and billing processes.

Qualifications

• Associate's Degree or equivalent.
• Advanced computer skills and experience with bookstore operations.
• Experience with Follett ACCESS and CourseTracks preferred.
• Strong communication and organizational abilities.
• Ability to work with minimal supervision.

Responsibilities

• Plan, coordinate, and assist with Follett ACCESS course materials operations for a store.
• Collect, edit, and oversee textbook orders to ensure availability.
• Collaborate with the Follett ACCESS Operations & Implementation Team and faculty.
• Ensure timely billing and collections for Follett ACCESS accounts.
• Provide a hassle-free customer experience and support store management.

Skills

Advanced computer skills

Strong communication skills

Organizational skills

Problem-solving ability

Education

Associate's Degree or equivalent

Tools

Follett ACCESS

CourseTracks

Follett System

Job description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.

Pay Rate - $17.00 - $19.00 per hour

Position Overview

This position is responsible for planning, coordinating, and assisting with executing the Follett ACCESS course materials operations for a store. Collects, edits, and oversees textbook orders to ensure accurate and timely availability of textbooks and digital resources. Collaborates with the Follett ACCESS Operations & Implementation Team. Interfaces regularly with faculty for ongoing training of Follett ACCESS requirements and timely collection of adoptions. Works with store management to reach out to publishers to handle issues related to adoptions and selection. Ensures all course materials are available and ready for students on the targeted date and executes a hassle-free customer experience. Ensures that billing and collection for the Follett ACCESS accounts are managed accordingly. Conducts tasks and assignments as directed. Works with little supervision and utilizes independent judgment to execute company programs and initiatives effectively. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork.

Follett Higher Education is a drug-free workplace environment.

Requirements

• Associate's Degree or equivalent.
• Advanced computer skills.
• Bookstore operations experience.
• Follett system knowledge, preferably Follett ACCESS, CourseTracks.
• Strong communication skills, both written and verbal, to convey concepts and solve problems.
• Proficient organizational skills and problem-solving ability.

Full time benefits:

• Medical, Dental, & Vison
• Voluntary Insurance plans
• 401k + 100% company match (up to 4%)
• Quarterly Bonus Plan

Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.