FOH Team Leader — Hospitality & Shift Leadership

Chick-fil-A; West Hartford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Chick-fil-A Bishops Corner is seeking a Team Leader to model our core values, cultivate Chick-fil-A culture, and serve with a servant’s heart. You will support Supervisors and Managers by guiding Team Members through each shift and ensuring high standards of food quality, safety, and guest satisfaction.

As a Team Leader, you’ll lead by example, maintain strong communication, and help with opening/closing procedures while promoting a positive, welcoming dining experience for guests and team

Qualifications

• Open availability ~ 35+ hours per week.
• Ability to open early (5:15 AM – 3 PM) or close late (2 PM – 11:30 PM or later), Monday through Saturday.
• At least 1+ years of Chick-fil-A experience or 2+ years of restaurant leadership.
• Experience leading or supervising others.
• Strong work ethic and positive attitude.
• Must be at least 18 years of age.

Responsibilities

• Support Supervisors in leading daily restaurant operations.
• Guide Team Members during shifts and maintain strong team communication.
• Assist with shift deployment and position coverage.
• Support opening and closing procedures.
• Act as a key holder when assigned.
• Participate in day-to-day operations in a fast-paced restaurant.
• Maintain food quality, safety, and cleanliness standards.
• Maintain speed of service and order accuracy.
• Support Supervisors in executing operational systems and procedures.
• Provide feedback and communicate team needs to Supervisors.

Skills

Open availability

Leadership

Team communication

Reliability

Customer service

Job description

Chick-fil-A Bishops Corner is seeking a Team Leader to model our core values, cultivate Chick-fil-A culture, and serve with a servant’s heart. You will support Supervisors and Managers by guiding Team Members through each shift and ensuring high standards of food quality, safety, and guest satisfaction.

As a Team Leader, you’ll lead by example, maintain strong communication, and help with opening/closing procedures while promoting a positive, welcoming dining experience for guests and team