Chick-fil-A Front of House Team Leader

Chick-fil-A; West Hartford (CT); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Chick-fil-A Bishops Corner is seeking a Team Leader to model our core values, cultivate Chick-fil-A culture, and serve with a servant’s heart. You will support Supervisors and Managers by guiding Team Members through each shift and ensuring high standards of food quality, safety, and guest satisfaction.

As a Team Leader, you’ll lead by example, maintain strong communication, and help with opening/closing procedures while promoting a positive, welcoming dining experience for guests and team

Qualifications

• Open availability ~ 35+ hours per week.
• Ability to open early (5:15 AM – 3 PM) or close late (2 PM – 11:30 PM or later), Monday through Saturday.
• At least 1+ years of Chick-fil-A experience or 2+ years of restaurant leadership.
• Experience leading or supervising others.
• Strong work ethic and positive attitude.
• Must be at least 18 years of age.

Responsabilités

• Support Supervisors in leading daily restaurant operations.
• Guide Team Members during shifts and maintain strong team communication.
• Assist with shift deployment and position coverage.
• Support opening and closing procedures.
• Act as a key holder when assigned.
• Participate in day-to-day operations in a fast-paced restaurant.
• Maintain food quality, safety, and cleanliness standards.
• Maintain speed of service and order accuracy.
• Support Supervisors in executing operational systems and procedures.
• Provide feedback and communicate team needs to Supervisors.

Connaissances

Open availability

Leadership

Team communication

Reliability

Customer service

Description du poste

At Chick-fil-A Bishops Corner, a Team Leader is a role model who consistently demonstrates our core values, embraces Chick-fil-A culture, and leads with a servant’s heart. Team Leaders support Supervisors and Managers in executing daily operations while helping guide Team Members during each shift.

Team Leaders play a key role in ensuring operational standards are met, supporting shift flow, and helping create an environment where Team Members and Guests feel valued. They lead by example and help maintain the pace, energy, and culture of the restaurant.

TEAM LEADER RESPONSIBILITIES

Position Type Full-time or Part-time (35+ hours per week)

Shift Leadership

Support Supervisors in leading daily restaurant operations

Help guide Team Members during shifts and maintain strong team communication

Assist with shift deployment and position coverage

Support opening and closing procedures

Act as a key holder when assigned

Operational Support

Participate operationally in day-to-day activities in a fast-paced restaurant

Ensure operational standards in food quality, safety, and cleanliness

Maintain speed of service and order accuracy

Assist in maintaining organization and cleanliness in FOH area

Support Supervisors in executing operational systems and procedures

Team Member Support & Development

Assist in training and onboarding new Team Members

Encourage and motivate Team Members during shifts

Provide feedback and communicate team needs to Supervisors

Help reinforce Chick-fil-A standards and procedures

Guest Experience

Deliver exceptional hospitality to every guest

Respond promptly and respectfully to guest needs

Help maintain a welcoming and positive environment

QUALIFICATIONS AND REQUIREMENTS

Open Availability ~ 35+ hours per week

or Ability to open (5:15 AM – 3 PM) or close (2 PM – 11:30 PM or later), Monday

through Saturday roughly 4 days a week

At least 1+ years of Chick-fil-A experience or 2+ of restaurant leadership

Experience leading or supervising others preferred

Must be at least 18 years of age

Previous restaurant or Chick-fil-A experience preferred

Strong work ethic and positive attitude

Ability to lead by example and support team members

Ability to work in a fast-paced environment

Strong communication and teamwork skills

Reliable transportation

Weekend availability preferred

All other duties as assigned

Chick-fil-A® Restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Each make their own employment decisions and are responsible for their own hiring and policies.

Chick-fil-A® Bishops Corner — A Place to Lead. A Place to Serve. A Place to Grow

“We’re not in the chicken business — we’re in the people business.”
— S. Truett Cathy, Founder of Chick-fil-A
At Chick-fil-A Bishops Corner, our mission is simple yet powerful. Since opening our doors, Chick-fil-A® has been known for more than great food. We’re a company built on hospitality, care, and excellence —committed to serving our guests, developing our team, and being a positive influence in our community.
Are you passionate about hospitality and building memorable experiences? Come join our team!
Chick-fil-A® Bishops Corner — A Place to Lead. A Place to Serve. A Place to Grow