FOH Team Lead — Elevate Guest Experience

Outback Steakhouse; Marlton (NJ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Outback Steakhouse in Marlton, NJ is seeking a Key position to support front-of-house and management with a "whatever it takes" attitude, ensuring high standards and a great Guest experience.

The role focuses on staffing, pre-shift meetings, coaching staff, and delivering consistent service while collaborating on events and quality control. Legal work authorization required; certification in all front-of-house functions is preferred.

Qualifications

• Certified in all front-of-house functions
• Legal authorization to work in the United States

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

Leadership

Customer service

Communication

Job description

Outback Steakhouse in Marlton, NJ is seeking a Key position to support front-of-house and management with a "whatever it takes" attitude, ensuring high standards and a great Guest experience.

The role focuses on staffing, pre-shift meetings, coaching staff, and delivering consistent service while collaborating on events and quality control. Legal work authorization required; certification in all front-of-house functions is preferred.