FOH Supervisor: Elevate Guest Experience & Hospitality

Common Bond Cafe; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Common Bond Cafe is seeking a Front-of-House Supervisor to work closely with the General Manager. The ideal team member is dedicated to guests and fellow staff, believes every guest interaction matters, and thrives in a fast-paced setting, upholding the highest quality standards.

Responsibilities include greeting customers, supervising FOH, maintaining menu knowledge, enforcing sanitation and safety, handling guest concerns professionally, and developing employees through feedback.

Qualifications

• Ability to learn quickly.
• Food handler’s and TABC certifications as required by health codes.
• Strong interpersonal and teamwork abilities.

Responsibilities

• Greet customers with a friendly demeanor and understand guest needs through clear communication.
• Supervise the front-of-house while maintaining our hospitality standards.
• Ensure high-quality service and timely delivery of food and beverages.
• Maintain knowledge of menu and baked goods.
• Uphold sanitary practices and compliance with health regulations and company policies.
• Assist the General Manager and develop staff through feedback and performance expectations.
• Manage stock using FIFO and ensure attendance and punctuality.

Skills

Learn quickly

Food handler certification

TABC certification

Strong interpersonal skills

Teamwork

Relationship building

Lift up to 50 lbs

Job description

Common Bond Cafe is seeking a Front-of-House Supervisor to work closely with the General Manager. The ideal team member is dedicated to guests and fellow staff, believes every guest interaction matters, and thrives in a fast-paced setting, upholding the highest quality standards.

Responsibilities include greeting customers, supervising FOH, maintaining menu knowledge, enforcing sanitation and safety, handling guest concerns professionally, and developing employees through feedback.