Front of House Supervisor: Elevate Guest Experience

Common Bond Cafe; Spring (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Common Bond Bistro & Bakery is seeking an FOH Supervisor to lead front-of-house operations under the General Manager. You will greet guests, train staff, and uphold our high standards of hospitality and efficiency in a fast-paced environment.

Key responsibilities include ensuring top quality service, managing guest concerns professionally, maintaining knowledge of the menu, and supporting the GM with scheduling, stock, and safety compliance.

Qualifications

• Ability to learn quickly.
• Food handler’s and TABC certification where required by local/state health regulations.
• Ability to understand and carry out oral and written instructions.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build and maintain relationships.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet customers with a smile and engage with and understand our customers.
• Maintain complete knowledge of baked goods and the menu.
• Supervise front-of-house while upholding standards of excellence and hospitality.
• Respond to guest complaints professionally and take actions to turn dissatisfied guests into return guests.
• Inform GM of shortages before items run out.
• Enforce sanitary practices for food handling and maintain dining areas in compliance with laws and policies.
• Ensure consistently high quality service.
• Maintain professional restaurant image, cleanliness, uniforms, and appearance standards.
• Develop employees by providing feedback and performance expectations.
• Take orders from guests and package retail items and bread orders carefully.
• Run food and drinks to customers promptly.
• Rotate stock using FIFO method.
• Maintain good attendance and punctuality.
• Be available to work flexible hours including mornings, evenings, weekends, nights, and holidays.
• Meet store policies and standards for beverages, food, cash handling, and safety.
• Prepare and package food/beverages to high-quality standard recipes and adjust ingredients as needed.
• Perform various tasks within the store during each shift.
• Additional duties as assigned.

Skills

Learn quickly

Interpersonal skills

Team player

Relationship building

Weight up to 50 lbs

Food handler/TABC cert

Job description

Common Bond Bistro & Bakery is seeking an FOH Supervisor to lead front-of-house operations under the General Manager. You will greet guests, train staff, and uphold our high standards of hospitality and efficiency in a fast-paced environment.

Key responsibilities include ensuring top quality service, managing guest concerns professionally, maintaining knowledge of the menu, and supporting the GM with scheduling, stock, and safety compliance.