Front-of-House Supervisor: Guest Experience Leader

Common Bond Cafe; Spring (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips Eligible

Job summary

Common Bond Bistro & Bakery in Spring, TX is seeking a Front-of-House Supervisor to drive outstanding guest experiences and support the General Manager. The role requires leadership in a fast-paced setting, strong problem-solving, and a commitment to high quality standards in food and service.

The candidate will oversee FOH operations, ensure cleanliness and safety, and guide staff to deliver friendly, efficient service while maintaining a professional restaurant image.

Qualifications

• Excellent customer service and communication skills.
• Ability to lead and develop front-of-house staff.
• Strong problem-solving and conflict-resolution abilities.
• Understanding of food safety and handling practices.
• Ability to work in a fast-paced team environment.
• Comfort with lifting up to 50 lbs.

Responsibilities

• Greet customers with a friendly demeanor and identify their needs.
• Maintain knowledge of baked goods and menu items.
• Supervise front-of-house operations and uphold service standards.
• Address guest concerns professionally and take appropriate actions to recover satisfaction.
• Inform GM of shortages before items run out.
• Enforce sanitary practices and compliance with laws and policies.
• Ensure consistent high-quality service and professional restaurant image.
• Develop employees through feedback and performance expectations.
• Assist with taking orders, packing items, and delivering to tables.

Skills

Customer service

Team leadership

Communication

Problem solving

Time management

Food handling knowledge

Physical stamina

Job description

Common Bond Bistro & Bakery in Spring, TX is seeking a Front-of-House Supervisor to drive outstanding guest experiences and support the General Manager. The role requires leadership in a fast-paced setting, strong problem-solving, and a commitment to high quality standards in food and service.

The candidate will oversee FOH operations, ensure cleanliness and safety, and guide staff to deliver friendly, efficient service while maintaining a professional restaurant image.