FOH Shift Supervisor

Steelheadbarandgrille; Spokane (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Personal Time Off (PTO)

Direct Deposit

Discounted employee meals

Friends & Family Meal Discounts

Job summary

Steelhead Bar & Grille in downtown Spokane is hiring a Front of House Shift Supervisor for full-time hours. You will oversee the front-of-house team during floor shifts and ensure smooth store operations while engaging with guests.

The role requires a minimum of two years' management experience, Washington State Food Worker Card, and MAST/Class 12, with a flexible weekend schedule. In addition to the hourly pay with tips, benefits include health, dental and vision insurance, PTO, direct deposit,

Qualifications

• Washington State Food Worker Card (WSFWC).
• Washington State MAST/Class 12.
• Minimum 2 years of management experience.
• Willing to work a flexible schedule including weekends.
• Able to multitask and maintain high service standards.
• Excellent guest relations and communication skills.
• Proficient with basic Microsoft Office tools.

Responsibilities

• Follow all policies and procedures.
• On time and attend all meetings.
• Oversee front of house team during scheduled floor shifts ensuring that all store operations are running smoothly.
• Engage with guests during floor shifts with a strong emphasis on guest satisfaction.
• Hold staff accountable for maintaining a high standard of service by following service standard guidelines.
• Assist in controlling inventory and preparation levels to minimize overstock and waste.
• Maintain and oversee cleanliness, organization and proper maintenance of facilities.
• Complete all assigned opening, running, closing duties and side work.
• Keep staff informed on new developments and upcoming events.

Skills

Leadership

Guest relations

Communication

Multitasking

Team player

Attention to detail

Customer service

Professional demeanor

Education

Washington State Food Worker Card (WSFWC)

Washington State MAST/Class 12

Tools

Microsoft Office

Job description

Overview

Steelhead Bar & Grille is currently hiring full time Front of House Shift Supervisor positions.

Steelhead Bar & Grille offers casual dining with a Northwest flair. Locally owned and in downtown Spokane, we cater to locals and tourist alike. Our customers come from all walks of life and from all over the world.

We are looking for staff members that have the desire to bring our customers the best possible dining experience. Our staff is professional, fun and understands what it means to provide quality food and service. They have their own unique style and flair.

Whenever possible, Steelhead Bar & Grille makes every effort to promote local businesses and bring locally sourced, Northwest inspired flavors to the table.

Wage

• Pay range for position: $17.13 to $19.00 per hour
• Earn tips

Responsibilities/Duties

• Follow all policies and procedures
• On time and attend all meetings
• Oversee front of house team during scheduled floor shifts ensuring that all store operations are running smoothly
• Engage with guests during floor shifts with a strong emphasis on guest satisfaction
• Hold staff accountable for maintaining a high standard of service by following service standard guidelines
• Assist in controlling inventory and preparation levels to minimize overstock and waste
• Maintain and oversee cleanliness, organization and proper maintenance of facilities
• Complete all assigned opening, running, closing duties and side work
• Keep staff informed on new developments and upcoming events

*Please note, job duties are subject to change at the company’s discretion.

Skills/Experience

• Washington State Food Worker Card (WSFWC)
• Washington State MAST/Class 12
• Two (2) years minimum management experience
• Willing to work a flexible schedule and weekends
• Ability to effectively listen to and respond to customer needs
• Strong work ethic, reliable, aware of the details
• Ability to multitask efficiently
• Team player with a courteous, friendly and professional demeanor
• Proven leadership and motivational skills
• Display a professional appearance and is a positive role model within the restaurant
• Strong verbal and written communication skills
• Excellent guest relations skills with high guest satisfaction expectations and focus
• Basic computer knowledge (Microsoft) and office skills required
• Ability to stand for extended periods of time
• Ability to lift 50+ pounds

Benefits:

• Health, Dental and Vision Insurance (for eligible full-time employees)
• In lieu of paid sick leave we offer Paid Personal Time Off (PTO)
  • Earn 1 hour PTO for every 40 hours worked
• Direct Deposit
• Discounted employee meals
• Friends & Family Meal Discounts
• Leadership opportunities & career growth

Steelhead Bar & Grille embraces diversity and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.