Server

Steelhead Bar & Grille; Spokane (WA); On-site; USD 19,468 - 27,727; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Personal Time Off

Discounted employee meals

Job summary

Steelhead Bar & Grille is hiring full- and part-time servers to provide an exceptional dining experience in downtown Spokane. The ideal candidate must possess a Washington State Food Worker Card and the MAST certification, with previous restaurant experience preferred.

The role involves taking orders, delivering meals, and ensuring guest satisfaction, alongside a flexible schedule and teamwork. The company offers health benefits for full-time employees, paid time off, and discounts on meals.

Qualifications

• Willing to work a flexible schedule and weekends.
• Ability to stand for prolonged periods of time.
• Ability to lift 50+ pounds.

Responsibilities

• Take orders and payments from customers following service guidelines.
• Upsell by suggesting specials and promotional items.
• Deliver food and drinks to guests with accuracy and enthusiasm.
• Communicate with kitchen and bar staff to ensure timely delivery.

Skills

Strong work ethic

Ability to multitask effectively

Team player

Ability to listen and respond to customer needs

Education

Washington State Food Worker Card (WSFWC)

Washington State MAST / Class 12 or 13

One (1) year previous restaurant service experience

Job description

Steelhead Bar & Grille is currently hiring full- and part-time server positions in downtown Spokane.

Steelhead Bar & Grille offers casual dining with a Northwest flair. Locally owned and located in downtown Spokane, we cater to locals and tourists alike. Our customers come from all walks of life and from all over the world. We are looking for staff members who have the desire to bring our customers the best possible dining experience. Our staff is professional, fun and understands what it means to provide quality food and service. They have their own unique style and flair. Whenever possible, Steelhead Bar & Grille makes every effort to promote local businesses and bring locally sourced, Northwest inspired flavors to the table.

Wage

Pay range for position: $17.13 per hour. Earn tips.

Responsibilities / Duties

• Follow all policies and procedures
• Be on time and attend all meetings
• Take orders and payments from customers following all steps of service guidelines
• Upsell by being proactive with suggestive selling and alerting customers to specials, promotional items and/or events
• Deliver and announce food and drinks to guests with efficiency, accuracy, and enthusiasm
• Accommodate and fulfill any special requests for guests
• Communicate and work with kitchen and bar staff to ensure orders are delivered timely and according to Steelhead Bar & Grille standards
• Correct any issues courteously and quickly
• Check with customers throughout their meal to ensure that they are enjoying their visit and take action to correct any problems
• Maintain a working knowledge of all food and drink menu items, promotions, ingredients, and prep time
• Assist team members with any additional tasks as needed
• Complete all assigned opening, running, closing duties and side work
• Follow all health and alcohol beverage service standards and maintain a clean workspace
• Adhere to food safety, sanitation and safety guidelines

Please note, job duties are subject to change at the company’s discretion.

Qualifications

• Washington State Food Worker Card (WSFWC)
• Washington State MAST / Class 12 or 13
• One (1) year previous restaurant service experience preferred
• Willing to work a flexible schedule and weekends
• Ability to effectively listen to and respond to customer needs
• Strong work ethic, reliable, aware of the details
• Ability to multitask efficiently
• Team player with a courteous, friendly and professional demeanor
• Ability to stand for prolonged periods of time
• Ability to lift 50+ pounds

Benefits

• Health, Dental and Vision Insurance (for eligible full-time employees)
• Paid Personal Time Off: Earn 1 hour PTO for every 40 hours worked
• Direct Deposit
• Discounted employee meals
• Friends & Family Meal Discounts
• Leadership opportunities & career growth

Steelhead Bar & Grille embraces diversity and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.