FOH Shift Lead — Growth, Training & Pastries

Flour Bakery+Cafe; Boston (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid vacation/sick time

Staff meals

Job summary

Flour Bakery+Cafe is seeking a Front of House Shift Lead to support the management team and guide staff in delivering exceptional hospitality. You will model guest-focused service, supervise team members, and ensure efficient operations on the floor and during service transitions.

Ideal candidates bring 1 year of food service experience and a can-do attitude for growth into management. This role emphasizes teamwork, communication, and a commitment to upholding standards in a fast-paced bakery

Qualifications

• Minimum 1 year of professional food service experience.
• Prior supervisory experience preferred.
• Ability to stand for long periods and lift.
• Experience operating cash registers and espresso equipment.
• Availability to work 30–40 hours per week with at least 1 weekend shift.
• Enthusiastic, hardworking with strong hospitality and customer service.

Responsibilities

• Be the hospitality model for the bakery and lead the team on shifts.
• Maintain a positive team environment and open communication with management.
• Manage cash transactions accurately and oversee shift cash handling.
• Coordinate with catering orders and deliveries, including on-site tasks.
• Execute opening and closing procedures with the Flour team.
• Deliver food and beverage orders to guests and assist other departments as needed.

Skills

Food service experience

Supervisory experience

Team leadership

Customer service

Communication skills

Grooming standards

Tools

Cash register operation

Espresso machinery

Job description

Flour Bakery+Cafe is seeking a Front of House Shift Lead to support the management team and guide staff in delivering exceptional hospitality. You will model guest-focused service, supervise team members, and ensure efficient operations on the floor and during service transitions.

Ideal candidates bring 1 year of food service experience and a can-do attitude for growth into management. This role emphasizes teamwork, communication, and a commitment to upholding standards in a fast-paced bakery