FOH Service Manager — Lead Team, Elevate Guest Experience

Become a Roadie; Katy (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Paid Vacation

Donor Leave

Bereavement Leave

Maternity Leave (100% paid)

Job summary

Texas Roadhouse is seeking a legendary Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure legendary food and service. You will drive guest satisfaction, train staff, and lead scheduling with a focus on safety and policy compliance.

The role offers a comprehensive rewards package after 30 days and opportunities for career growth within a people-first culture.

Qualifications

• Experience leading Front of House teams in a busy restaurant environment.
• Demonstrated ability to train and coach staff for consistent guest experiences.
• Strong scheduling and labor cost control skills.
• Knowledge of liquor laws and responsible service guidelines.

Responsibilities

• Drive sales, service standards, and guest satisfaction.
• Enforce employment policies and maintain restaurant cleanliness and guest safety.
• Provide or oversee Front of House training and coaching.
• Manage performance, evaluations, and disciplinary processes.

Skills

Front of House management

Staff leadership

Guest service excellence

Training & coaching

Scheduling & labor control

Education

High school diploma or equivalent

Tools

POS system experience

Job description

Texas Roadhouse is seeking a legendary Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure legendary food and service. You will drive guest satisfaction, train staff, and lead scheduling with a focus on safety and policy compliance.

The role offers a comprehensive rewards package after 30 days and opportunities for career growth within a people-first culture.