FOH Service Manager - Lead Guest Experience & Growth

Texas Roadhouse, Inc.; Marietta (OH); Presencial; USD 53.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plans

Dental & Vision Insurance

Paid Vacation

Parental leave

Donor and Bereavement leave

Adoption Assistance

Short-Term & Long-Term Disability

Life & Accident Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements

Monthly Profit Sharing

Quarterly RSUs

Descripción de la vacante

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations, managing staff to ensure Legendary Food and Legendary Service. The role emphasizes guest satisfaction, sales growth, and compliance with policies.

It requires strong leadership and training abilities to develop team members and drive a positive dining experience. The position offers a comprehensive benefits package and a competitive salary range.

Formación

• Proven ability to drive sales and maintain service standards.
• Experience managing Front of House teams and daily operations.
• Ability to train and develop staff; conduct performance reviews.

Responsabilidades

• Drive sales, service steps, and guest satisfaction.
• Manage Front of House employees; oversee scheduling and training.
• Oversee liquor orders, costs, and compliance with liquor laws.
• Conduct performance evaluations, coaching, and disciplinary actions.
• Review applications and participate in hiring Front of House staff.
• Create a fun, safe environment with contests and incentives.

Conocimientos

Guest satisfaction

Team leadership

Training delivery

Performance coaching

Herramientas

Front of House operations

Descripción del empleo

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations, managing staff to ensure Legendary Food and Legendary Service. The role emphasizes guest satisfaction, sales growth, and compliance with policies.

It requires strong leadership and training abilities to develop team members and drive a positive dining experience. The position offers a comprehensive benefits package and a competitive salary range.