FOH Service Lead — Inspire Teams & Elevate Guest Experience

The Dublin Pub; Springfield (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

The Dublin Pub in Springfield, IL seeks an experienced FOH/SERVICE LEADER to assist the general manager in directing daily operations and leading the front-of-house team. You will provide constructive feedback, set goals, and foster teamwork, with emphasis on SERVICE operations.

A negotiable 90 day sign-on bonus will be discussed at hire and emphasize mentorship, staff development, and maintaining high guest satisfaction. This role requires strong leadership and clear communication.

Qualifications

• Experience in a supervisory role and team leadership.
• Excellent interpersonal and communication skills.
• Ability to deliver constructive feedback.
• Strong problem-solving and organizational abilities.
• Proficient with basic math and computer literacy.
• Comfortable coaching staff and performance development.

Responsibilities

• Assist GM with daily operations and staff management.
• Nurture positive relationships with staff.
• Delegate daily tasks.
• Address issues promptly and professionally.
• Supervise staff and monitor merchandise.
• Ensure company policies and procedures are followed.
• Lead by example and set a positive tone.

Skills

Leadership

Communication

Coaching

Problem Solving

Observation

Math Skills

Organizational Skills

Tools

POS Systems

Job description

The Dublin Pub in Springfield, IL seeks an experienced FOH/SERVICE LEADER to assist the general manager in directing daily operations and leading the front-of-house team. You will provide constructive feedback, set goals, and foster teamwork, with emphasis on SERVICE operations.

A negotiable 90 day sign-on bonus will be discussed at hire and emphasize mentorship, staff development, and maintaining high guest satisfaction. This role requires strong leadership and clear communication.