FOH SERVICE MANAGER

The Dublin Pub; Springfield (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

The Dublin Pub in Springfield, IL seeks an experienced FOH/SERVICE LEADER to assist the general manager in directing daily operations and leading the front-of-house team. You will provide constructive feedback, set goals, and foster teamwork, with emphasis on SERVICE operations.

A negotiable 90 day sign-on bonus will be discussed at hire and emphasize mentorship, staff development, and maintaining high guest satisfaction. This role requires strong leadership and clear communication.

Qualifications

• Experience in a supervisory role and team leadership.
• Excellent interpersonal and communication skills.
• Ability to deliver constructive feedback.
• Strong problem-solving and organizational abilities.
• Proficient with basic math and computer literacy.
• Comfortable coaching staff and performance development.

Responsibilities

• Assist GM with daily operations and staff management.
• Nurture positive relationships with staff.
• Delegate daily tasks.
• Address issues promptly and professionally.
• Supervise staff and monitor merchandise.
• Ensure company policies and procedures are followed.
• Lead by example and set a positive tone.

Skills

Leadership

Communication

Coaching

Problem Solving

Observation

Math Skills

Organizational Skills

Tools

POS Systems

Job description

The Dublin Pub is seeking an experienced FOH/SERVICE LEADER to help the general manager in directing daily business operations. The FOH/SERVICE LEADER should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The FOH/SERVICE LEADER must be able to competently perform duties in the absence of the general manager with primary emphasis on the SERVICE side of the business.

To be a successful FOH/SERVICE LEADER, you should eagerly participate in educational and training opportunities of the menu to all staff. The FOH/SERVICE LEADER must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. Lead by example. The FOH/SERVICE LEADER should be firm, but also approachable.

A negotiable 90 day sign on bonus will be negotiated at hire.

Responsibilities:

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Requirements:

• .
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

The Dublin Pub is established locally owned family Pub. It is a Irish Pub and more. The Pub is known for it's Pony Shoes, Joe's Chili, plenty of appetizers along with big burgers and a variety of sandwiches. Daily food and drink specials welcome guest every day.