FOH Operations Lead – Guest Experience

Duffy's Sports Grill; Boynton Beach (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Duffy's Sports Grill is seeking an Assistant Manager for the Boynton Beach location to direct front-of-house operations and supervise non-management staff. You will uphold brand standards, manage costs, and ensure exceptional guest experiences.

Responsibilities include coaching, scheduling, maintaining cash controls, and coordinating with FOH Trainers to drive performance and customer satisfaction.

Qualifications

• Reliability and integrity required.
• Ability to adapt to changing tasks and priorities.
• Capable of performing well under pressure in a fast-paced environment.
• Strong attention to detail with cash handling and admin tasks.
• Team-oriented with a customer-first mindset.

Responsibilities

• Monitor restaurant operations to ensure product quality and guest services.
• Track job performance, food/labor costs, budgets, and sales.
• Demonstrate coaching and counseling skills.
• Delegate tasks and follow up to ensure completion.
• Ensure front-of-house standards are consistently executed.
• Write and manage staff schedules; anticipate staffing needs.
• Open and close store using established checklists.
• Utilize FOH manager computer systems and tools.

Skills

Dependability

Initiative

Adaptability

Stress tolerance

Attention to detail

Self-control

Integrity

Cooperation

Concern for others

Social orientation

Job description

Duffy's Sports Grill is seeking an Assistant Manager for the Boynton Beach location to direct front-of-house operations and supervise non-management staff. You will uphold brand standards, manage costs, and ensure exceptional guest experiences.

Responsibilities include coaching, scheduling, maintaining cash controls, and coordinating with FOH Trainers to drive performance and customer satisfaction.