Lead FOH Manager - Sushi Restaurant

Omakai; Florida; Sur place; USD 72 000 - 76 000; Plein temps

Avantages offerts par ce poste

Dedicated onboarding and training

Daily meal when working

Free parking

Paid manager trainings

Medical and other insurance reimburse

Résumé du poste

OMAKAI is seeking an experienced Assistant General Manager for its Aventura location. The role drives restaurant leadership, service delivery, inventory, and staff training to maintain a five-star casual dining standard in a busy sushi environment.

You will oversee floor operations, mentor staff, manage AORs, and partner with the General Manager to ensure guest satisfaction, accuracy, and efficient daily performance.

Qualifications

• Three years of restaurant experience required, including at least one year in a front-of-house management or shift lead role.
• Manager, alcohol serving, and sexual harassment prevention certifications required, and all can be obtained during training.
• Japanese cuisine or sushi restaurant knowledge is a plus but not required.
• Full open availability, including nights, weekends, and holidays.
• Able to learn and memorize the entire menu in detail, including ingredients, preparation, presentation, and pairings.
• Reliable transportation to and from the restaurant.
• Must be legally authorized to work in the United States.

Responsabilités

• Lead, manage, and hold the entire team accountable, including Floor Managers, every shift.
• Lead by example on the floor, jumping in to bus, run food, or take a table when the team needs it.
• Coach in the moment and deliver correction respectfully and to the point, rather than barking orders.
• Recognize talent, delegate clearly, and develop your strongest people toward their next seat.
• Communicate concerns and operational issues to the General Manager openly and early.
• Monitor front-of-house operations in real time, including expo, seating, food running, and pacing, and keep those functions coordinated.
• Maintain visibility across the dining room throughout service and step in to resolve guest issues.
• Re-balance sections, adjust staffing, and reset the pace of service when volume shifts.
• Hold the room to standard, catching a wobbly table, misaligned chairs, or a slow section before a guest notices.
• Step in as the highest-ranking manager on duty when the General Manager is absent, holding standards and accountability across the shift.
• Own a defined set of Areas of Responsibility (AORs) assigned by your General Manager, which may include the hostess team, a specific daypart, or a department-level initiative.
• Identify operational gaps early and bring the General Manager practical, ready-to-execute solutions instead of problems.
• Handle cash, comps, and daily disciplinary decisions in line with company procedures and General Manager guidelines.
• Enforce company staff policies, dress code, and service standards on every shift.
• Address violations promptly, document recurring issues, and follow up with the General Manager.
• Confront performance issues directly to uphold standards, especially when the General Manager is away.
• Assist with inventory counts, tracking, and reporting as directed by the General Manager.
• Ensure accuracy of stock levels and flag discrepancies or shortages in a timely manner.
• Receive deliveries, verify orders against invoices, and place vendor orders on assigned days.
• Onboard new hires by following training schedules, assigning shadow shifts, and tracking checklist completion.
• Support new team members through the full training process and relay performance concerns to the General Manager for review.

Connaissances

Restaurant management

Team leadership

Customer service focus

Communication under pressure

Formation

High school diploma

Outils

POS system

Description du poste

OMAKAI is seeking an experienced Assistant General Manager for its Aventura location. The role drives restaurant leadership, service delivery, inventory, and staff training to maintain a five-star casual dining standard in a busy sushi environment.

You will oversee floor operations, mentor staff, manage AORs, and partner with the General Manager to ensure guest satisfaction, accuracy, and efficient daily performance.