FOH Cafe Supervisor — Lead & Elevate Guest Experience

Hard Rock International; Honolulu, Northern (HI, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Hard Rock Cafe Honolulu is seeking a Front-of-House Supervisor to lead bartenders, servers, hosts and bussers in a high-volume casual- themed cafe. You’ll support day-to-day operations, uphold brand standards, and mentor hourly staff to deliver exceptional guest service.

The role requires 2+ years in a supervisory capacity, strong knowledge of food handling, and excellent communication. You’ll help schedule shifts, promote a safe, welcoming environment, and drive guest satisfaction while

Qualifications

• 2+ years in a Supervisory role with high volume exposure in a casual-themed, full-service restaurant.
• Strong knowledge of food handling.
• Bartending experience preferred.

Responsibilities

• Oversee day-to-day FOH operations including bartenders, servers, hosts and bussers.
• Mentor hourly staff to Hard Rock brand standards and deliver excellent guest service.
• Ensure guest satisfaction and contribute to sales growth while upholding company procedures and safety standards.
• Assist with scheduling and staffing to meet business needs.

Skills

Supervisory experience

Bartending

English fluency

Excellent communication

Food handling knowledge

Job description

Hard Rock Cafe Honolulu is seeking a Front-of-House Supervisor to lead bartenders, servers, hosts and bussers in a high-volume casual- themed cafe. You’ll support day-to-day operations, uphold brand standards, and mentor hourly staff to deliver exceptional guest service.

The role requires 2+ years in a supervisory capacity, strong knowledge of food handling, and excellent communication. You’ll help schedule shifts, promote a safe, welcoming environment, and drive guest satisfaction while