FOH Supervisor - Lead Guest Experience at Busy Café

Hard Rock International; Atlantic City (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Hard Rock International's cafe in Atlantic City is seeking a Restaurant Supervisor to oversee day-to-day operations and enhance team performance. The role includes mentoring staff, ensuring compliance with safety and sanitation practices, and scheduling shifts effectively.

The ideal candidate will have over 2 years in a supervisory role within a high-volume establishment, with strong communication skills and a passion for customer service.

This position emphasizes leadership and a commitment to excellent dining experiences.

Qualifications

• Must have 2+ years experience in a supervisory role with high volume exposure.
• Strong knowledge of food handling and safety protocols.
• Bartending experience preferred.

Responsibilities

• Assist bartenders and servers to ensure guest satisfaction.
• Mentor and coach staff members.
• Create and modify weekly work schedules.
• Monitor compliance with safety and sanitation procedures.

Skills

Customer service

Communication skills

Food handling knowledge

Leadership

Problem-solving

Education

2+ years in a supervisory role

Tools

Food safety certifications

Job description

Hard Rock International's cafe in Atlantic City is seeking a Restaurant Supervisor to oversee day-to-day operations and enhance team performance. The role includes mentoring staff, ensuring compliance with safety and sanitation practices, and scheduling shifts effectively.

The ideal candidate will have over 2 years in a supervisory role within a high-volume establishment, with strong communication skills and a passion for customer service.

This position emphasizes leadership and a commitment to excellent dining experiences.