Flow Cytometry Field Service Engineer - Miami

Becton Dickinson; Milpitas (CA); On-site; USD 52,000 - 84,000; Full time

Job summary

Waters is seeking a Field Service Engineer to support Flow Cytometry instruments in the Miami, FL area. This is a full-time field-based role with travel to customer sites and occasional remote work.

Responsibilities include installation, preventive maintenance, troubleshooting across electrical, fluidic, mechanical, software, and laser systems, with IQ/OQ certifications and parts management. A degree in electrical engineering or equivalent experience is required.

Qualifications

• Degree in Electrical Engineering or extensive relevant experience as a Field Service Engineer.
• Full US driving license.
• Currently living within a daily commutable distance of Downtown Atlanta Georgia.

Responsibilities

• Provide field-based and remote technical support to customers and colleagues in line with training and experience.
• Carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on Flow Cytometry instrumentation.
• Diagnose electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques.
• Determine the most cost-effective repair/solution to minimize downtime.
• Perform instrument certifications (IQ/OQ).
• Manage your car stock and ensure spare parts and tools are available.
• Manage technical escalations and work toward service metrics.

Skills

IT knowledge

Flow Cytometry experience

Customer service

Education

Degree in Electrical Engineering

Job description

Waters is seeking a Field Service Engineer to support Flow Cytometry instruments in the Miami, FL area. This is a full-time field-based role with travel to customer sites and occasional remote work.

Responsibilities include installation, preventive maintenance, troubleshooting across electrical, fluidic, mechanical, software, and laser systems, with IQ/OQ certifications and parts management. A degree in electrical engineering or equivalent experience is required.