Flow Controller: Shipping & Customer Service Pro

Idlogistics; Pennsylvania; Sur place; USD 29 000 - 39 000; Plein temps

Résumé du poste

Idlogistics is seeking a Flow Controller to work Wednesday through Saturday, 7:00 am to 5:30 pm, in our Pennsylvania operations. You will provide customer service, verify shipments, set delivery appointments, and process deliveries and loads.

You will collaborate with internal staff to resolve shipping issues, file paperwork daily, and follow GMP and safety rules. Strong data entry, computer skills, and clear communication are essential for success in this role.

Qualifications

• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsabilités

• Provide customer service assistance to customers and manage incoming calls.
• Verify items against bills of lading, invoices, orders, or other records.
• Set daily delivery appointments.
• Process incoming deliveries.
• Process completed loads.
• Resolve issues with shipping/receiving with internal staff.
• File paperwork daily.
• Follow GMP and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement.

Connaissances

Customer service

Communication

Data entry

Multi-tasking

Formation

High School Diploma or GED

Outils

MS Office

Description du poste

Idlogistics is seeking a Flow Controller to work Wednesday through Saturday, 7:00 am to 5:30 pm, in our Pennsylvania operations. You will provide customer service, verify shipments, set delivery appointments, and process deliveries and loads.

You will collaborate with internal staff to resolve shipping issues, file paperwork daily, and follow GMP and safety rules. Strong data entry, computer skills, and clear communication are essential for success in this role.