Night-Shift Flow Controller: Logistics & Customer Service

ID Logistics US; Frackville (PA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Shift differential

Job summary

ID Logistics US in Frackville, Pennsylvania, is seeking a Flow Controller for a Wednesday–Saturday night shift from 7:00 PM to 5:30 AM. The role includes handling customer service, verifying shipments, and setting daily delivery appointments while adhering to GMP and safety policies.

The position requires a High School Diploma or GED and at least 3 months of customer service experience, effective communication, and data-entry skills. Salary includes a $2.00 shift differential.

Qualifications

• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsibilities

• Provides customer service assistance to customers and manages incoming calls.
• Compares identifications and counts, weighs, or measures items to verify against bills and orders.
• Set daily delivery appointments.
• Process incoming deliveries.
• Process completed loads.
• Resolve any issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Skills

Customer service

Data entry

Multitasking

Communication

Education

High School Diploma or GED

Job description

ID Logistics US in Frackville, Pennsylvania, is seeking a Flow Controller for a Wednesday–Saturday night shift from 7:00 PM to 5:30 AM. The role includes handling customer service, verifying shipments, and setting daily delivery appointments while adhering to GMP and safety policies.

The position requires a High School Diploma or GED and at least 3 months of customer service experience, effective communication, and data-entry skills. Salary includes a $2.00 shift differential.