Flow Controller-Wed-Sat 630PM-5AM

ID Logistics US; Ocala (FL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401K with matching program

STD, LTD

Vacation and sick time

Job summary

ID Logistics US is seeking a warehouse/operations clerk in Ocala, FL to provide excellent customer service and manage incoming calls. You will verify shipments, schedule deliveries, process check-ins/outs for tractors and trailers, complete audits, and keep precise records, ensuring GMP compliance and accurate inventory.

The role requires a HS diploma or GED, 3 months of customer service experience, strong communication, and solid data-entry skills. Shifts listed; competitive benefits offered.

Qualifications

• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsibilities

• Provide excellent customer service and manage incoming calls.
• Verify incoming and outgoing shipments by comparing information and orders.
• Schedule and review daily delivery and carrier appointments.
• Process deliveries and check in/out tractors and trailers promptly.
• Complete and file daily audits and paperwork, including yard checks and inventory tracking.
• Maintain accurate records and participate in team communication.

Skills

Customer service

Communication

Data entry

Multitasking

Education

High School Diploma or GED

Job description

Job Description

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture

Salary: $22.00 per hour Shift Differential $2.00

Shift: BHN

Wednesday-Saturday 63:00 PM - 5:00 AM

Requirements

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.