Florence - Reception / Concierge - Full-time

Ultipro; Florence (AL); On-site; USD 19,000 - 22,000; Full time

Job summary

Long-Lewis Auto Group in Florence, AL is seeking a friendly Receptionist (Customer Concierge) for a full-time on-site role. You will manage incoming calls, assist customers, and support our team. The ideal candidate has customer service experience and a basic understanding of automotive service.

Starting pay is $14 per hour and opportunities to grow within a dynamic automotive service environment. Key tasks include answering calls, transferring to the right person, logging missed calls, taking

Qualifications

• Previous experience in customer service, administrative, clerical, or call center roles.
• Familiarity with automotive sales/service is a plus.
• Strong phone and written communication skills.
• Courteous and pleasant demeanor with excellent interpersonal skills.

Responsibilities

• Answer incoming telephone calls in a warm and professional manner.
• Gather relevant information to efficiently transfer calls to the appropriate person.
• Log missed calls and ensuring follow-up as needed.
• Take messages and send/receive electronic communications.
• Provide exceptional customer service to enhance client satisfaction.

Skills

Customer service

Administrative skills

Call center experience

Phone communication

Written communication

Interpersonal skills

Job description

Florence - Reception / Concierge - Full-time

• Posted on September 30, 2026

Locations

Showing 1 location

Long-Lewis Auto Group | Florence
1602 Florence Blvd
Florence, AL 35630, USA

• On-site
• Rate : $14 USD per hour
• Pay or shift range: $14 USD to $16 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• EMPL & CUST RELATIONS
• Full-Time
• Requisition #: FLORE003028

Description

We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.

Key Responsibilities:

• Answer incoming telephone calls in a warm and professional manner.
• Gather relevant information to efficiently transfer calls to the appropriate person.
• Log missed calls and ensuring follow-up as needed.
• Take messages and send/receive electronic communications.Provide exceptional customer service to enhance client satisfaction.

Qualifications:

• Previous experience in customer service, administrative, clerical, or call center roles.
• Familiarity with automotive sales/service is a plus.
• Strong phone and written communication skills.
• Courteous and pleasant demeanor with excellent interpersonal skills.

Starting Pay: $14 per hour

If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Job Security : Inspired to perform well by the knowledge that your job is safe

Preferred

1 year: Administrative or Other Relative Experience Preferred

Licenses & Certifications

Required

DRIVER'S LICENSE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.