Cullman - Customer Concierge - Part Time

Long Lewis Auto Group; Alabama; On-site; USD 19,000 - 22,000; Part time

Job summary

Long-Lewis Auto Group in Cullman, AL is seeking a part-time Customer Concierge to handle inbound calls and direct them to the right department. The role emphasizes courteous, clear communication and accurate information capture, with a focus on supporting automotive sales and service teams.

Starting pay is $14 per hour, with a typical range up to $16. The position requires a year of basic computer and phone skills; high school or equivalent education; and a customer-service mindset.

Qualifications

• 1 year of basic computer and phone skills.
• Customer service, administrative or hospitality experience is preferred.

Responsibilities

• Answer incoming calls in a friendly, helpful manner and transfer to the correct person.
• Log missed calls and messages, and respond to electronic communications.
• Assist advisors by logging sales calls and taking messages as needed.

Skills

Basic computer skills

Phone skills

Education

High School or better

Job description

Cullman - Customer Concierge - Part Time

• Posted on September 22, 2026

Locations

Showing 1 location

Long-Lewis Auto Group | Cullman
5255 AL Highway 157
Cullman, AL 35058, USA

• On-site
• Pay or shift range: $14 USD to $16 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• EMPL & CUST RELATIONS
• Part-Time
• Requisition #: CULLM003007

Description

The Customer Concierge answers incoming telephone calls in a friendly, interested, and helpful manner. They gather the appropriate information from the caller in order to transfer the call to the correct person. In addition, they log missed calls for advisors, log sales calls, and take messages when necessary and sends & responds to electronic communications.
The ideal candidate has some customer service training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. Candidates must have a pleasant and courteous personality, strong phone and written communication skills, strong computer skills, and excellent communication and interpersonal skills.

Starting Pay: $14 per hour

Qualifications

Behaviors

Dedicated : Devoted to a task or purpose with loyalty or integrity

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Preferred

Motivations

Preferred

Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Job Security : Inspired to perform well by the knowledge that your job is safe

Education

Preferred

High School or better.

Experience

Required

1 year: Basic computer and phone skills.

Preferred

Concierge, customer service, or hospitality experience preferred but not required.

1 year: Administrative or Other Relative Experience Preferred

Licenses & Certifications

Required

DRIVER'S LICENSE

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.