Floral Design & Customer Service Specialist

Kroger; University Place (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in the United States is seeking a retail floral associate to assist in designing and merchandising floral items and responding to customer requests. You’ll greet customers, process orders, and help keep the department tidy and well-stocked.

This role focuses on creating beautiful arrangements, handling cash register duties, and maintaining store standards. Weekend and holiday availability is required, with emphasis on friendly, professional service.

Qualifications

• Strong written and verbal communication skills.
• Ability to read shelf tags, signs, and product labels.
• Ability to multitask, set priorities, and work with all levels of the organization.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized.
• Keep floors clean, safe, and clutter-free.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation for merchandise.
• Adhere to company policies and procedures, as well as laws.
• Operate cash register in accordance with procedures.
• Maintain flexibility to work weekends and holidays as needed.

Skills

Communication

Multitasking

Teamwork

Customer service

Attention to detail

Job description

Kroger in the United States is seeking a retail floral associate to assist in designing and merchandising floral items and responding to customer requests. You’ll greet customers, process orders, and help keep the department tidy and well-stocked.

This role focuses on creating beautiful arrangements, handling cash register duties, and maintaining store standards. Weekend and holiday availability is required, with emphasis on friendly, professional service.