Floral Design & Customer Service Specialist

Kroger; Clarksville (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger is seeking a detail-oriented team member to assist in the design and merchandising of floral items and arrangements in a fast-paced store environment. You will greet customers, handle orders, and help decorate the department while maintaining tidy, well-organized displays.

You will also operate the cash register, process transactions, and support cross-functional tasks to ensure excellent service and adherence to safety policies. Weekend and holiday availability is required.

Qualifications

• Excellent written and oral communication skills
• Ability to read shelf tags, signs, product labels, and training materials
• Ability to multi-task, set priorities, present information professionally
• Personal initiative and follow-through to completion
• Team player in a fast-paced environment
• Skills in production, merchandising, and customer service of merchandise
• Ability to safely use cleaning solutions and sharp tools

Responsibilities

• Assist and greet customers promptly and provide great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items for customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in locating and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in designated areas and organized
• Keep floors clean, safe, and free from clutter
• Maintain plants and prepare flower arrangements and balloons
• Ensure signage, rotation, freshness, quantity and space for merchandise
• Adhere to company policies, procedures and laws
• Operate cash register per procedures; work weekends/holidays as needed
• Perform essential functions with or without accommodation

Job description

Kroger is seeking a detail-oriented team member to assist in the design and merchandising of floral items and arrangements in a fast-paced store environment. You will greet customers, handle orders, and help decorate the department while maintaining tidy, well-organized displays.

You will also operate the cash register, process transactions, and support cross-functional tasks to ensure excellent service and adherence to safety policies. Weekend and holiday availability is required.