Floral Design & Customer Service Associate

Kroger Family of Companies; Surprise (AZ); Vor Ort; USD 17.000 - 23.000; Vollzeit

Zusammenfassung

Kroger Family of Companies is seeking a Floral Team Member to assist in designing and merchandising floral items and to respond to customer requests. You will provide excellent customer service, greet customers, and help create and fill orders while keeping the department neat and in stock.

The role requires the ability to multitask, work with the public, and maintain safety while handling supplies and equipment. Weekend and holiday availability may be needed.

Qualifikationen

• Effective written and oral communication skills.
• Able to read shelf tags, signs, product labels, training materials, and bulletins.
• Multitask, set priorities and present information professionally.
• Personal initiative and follow through to completion.
• Teamwork in a fast-paced environment.
• Production, merchandising and customer service skills.
• Work with cleaning solutions, use tools safely, operate production equipment.
• Ability to maintain safety and cleanliness in the work area.
• Attention to detail and reliability.

Aufgaben

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity and space allocation.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Kenntnisse

Communication skills

Read labels

Multitasking

Initiative

Teamwork

Merchandising

Customer service

Safety awareness

Equipment operation

Jobbeschreibung

Kroger Family of Companies is seeking a Floral Team Member to assist in designing and merchandising floral items and to respond to customer requests. You will provide excellent customer service, greet customers, and help create and fill orders while keeping the department neat and in stock.

The role requires the ability to multitask, work with the public, and maintain safety while handling supplies and equipment. Weekend and holiday availability may be needed.