Floral Design & Customer Experience Specialist

Kroger Family of Companies; Haslet (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Kroger Family of Companies is seeking a Floral Associate to assist in the design and merchandising of floral items for display and customer orders. You will greet customers, provide excellent service, and help create and package floral arrangements while maintaining a clean, well-organized department.

Responsibilities include assisting customers, handling phone orders, decorating and merchandising the department, and operating the cash register.

Formación

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization.

Responsabilidades

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Conocimientos

Communication

Label reading

Multitasking

Customer service

Teamwork

Merchandising

Safety

Cash register

Herramientas

Cash register operation

Descripción del empleo

Kroger Family of Companies is seeking a Floral Associate to assist in the design and merchandising of floral items for display and customer orders. You will greet customers, provide excellent service, and help create and package floral arrangements while maintaining a clean, well-organized department.

Responsibilities include assisting customers, handling phone orders, decorating and merchandising the department, and operating the cash register.