Floral Design & Customer Experience Specialist

Kroger; New Port (MD); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Kroger floral department is looking for a friendly clerk to assist in designing and merchandising floral items, filling customer orders, and providing excellent service in a fast-paced store environment.

You will greet customers, help locate items, process transactions at the register, and maintain clean, organized displays while ensuring accuracy and safety in all tasks.

Flexibility to work weekends/holidays and a teamwork-driven atmosphere are essential for success in this role.

Qualifikationen

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
• Experience in grocery retail and customer service.
• Experience in operating a cash register and making change.

Aufgaben

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Kenntnisse

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Tools

Cash register

Jobbeschreibung

Kroger floral department is looking for a friendly clerk to assist in designing and merchandising floral items, filling customer orders, and providing excellent service in a fast-paced store environment.

You will greet customers, help locate items, process transactions at the register, and maintain clean, organized displays while ensuring accuracy and safety in all tasks.

Flexibility to work weekends/holidays and a teamwork-driven atmosphere are essential for success in this role.