Flooring Sales Pro - Help Customers Nail Their Projects

Floor & Decor Holdings Inc.; Fresno (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee stock purchase plan

Referral program

Insurance plans

Paid time off

Job summary

Floor & Decor Holdings Inc. is seeking friendly Sales Associates to help customers find products and complete purchases on a fast-paced floor. Positions include both full-time and part-time roles with steady hours and opportunities to grow.

Responsibilities include greeting customers, recommending products, processing transactions, and maintaining clean, safe displays. A focus on accuracy and teamwork supports sales goals and customer satisfaction.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using POS system.
• Process customer refunds and exchanges according to guidelines.
• Follow cash, check and credit card procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Adhere to company core values and safety processes.
• Answer telephone according to guidelines.
• Assist in other areas of the store as needed.
• Work in a fast-paced environment with accuracy.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Excellent communication and listening

Job description

Floor & Decor Holdings Inc. is seeking friendly Sales Associates to help customers find products and complete purchases on a fast-paced floor. Positions include both full-time and part-time roles with steady hours and opportunities to grow.

Responsibilities include greeting customers, recommending products, processing transactions, and maintaining clean, safe displays. A focus on accuracy and teamwork supports sales goals and customer satisfaction.