Flooring Sales Pro: Help Clients, Stock & Shine

Floor & Decor Holdings Inc.; Wesley Chapel (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Floor & Decor is seeking a Sales Associate in Florida to greet customers, understand their projects, and guide them to products that complete their build. You’ll deliver friendly, accurate service in a fast-paced store and help customers find exactly what they need while keeping the floor clean and safe.

You will handle checkout, support stock replenishment, and assist in other store areas as needed, all while upholding company values.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Job description

Floor & Decor is seeking a Sales Associate in Florida to greet customers, understand their projects, and guide them to products that complete their build. You’ll deliver friendly, accurate service in a fast-paced store and help customers find exactly what they need while keeping the floor clean and safe.

You will handle checkout, support stock replenishment, and assist in other store areas as needed, all while upholding company values.