Flooring Sales Associate — Customer‑Focused & Fast‑Paced

Floor & Decor Holdings Inc. (old); Rocklin (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Floor & Decor Holdings Inc. is seeking friendly Sales Associates to join our Rocklin, CA location, supporting customers with product recommendations and checkout processes. The role emphasizes accurate service, merchandise upkeep, and teamwork in a fast-paced environment.

We offer full-time and part-time opportunities with an hourly pay range of $17.00 to $20.70, plus benefits and growth potential. Candidates should have customer service experience and the ability to handle multiple tasks with

Qualifications

• Must be 18 years or older.
• Knowledge of basic math.
• Customer service experience.
• Ability to multitask under pressure.
• Forklift certification may be required where permissible.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using POS system.
• Process customer refunds and exchanges according to guidelines.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.

Skills

Friendly

Enthusiastic

Excellent communication

Customer service

Tools

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking friendly Sales Associates to join our Rocklin, CA location, supporting customers with product recommendations and checkout processes. The role emphasizes accurate service, merchandise upkeep, and teamwork in a fast-paced environment.

We offer full-time and part-time opportunities with an hourly pay range of $17.00 to $20.70, plus benefits and growth potential. Candidates should have customer service experience and the ability to handle multiple tasks with