Flooring Sales Associate — Customer-Focused & Fast-Paced

Floor & Decor Holdings Inc.; Bridgeton (MO); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee stock purchase plan

Referral bonus program

Medical, dental, vision insurance

Paid vacation and sick time

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service on the sales floor and assist customers with product selection. The role emphasizes quick learning, safety, and teamwork in a fast-paced environment.

Starting pay begins at $15.10 per hour with higher starting pay based on experience. Full-time and part-time positions are available, with opportunities for career advancement and a strong benefits package outlined in the store literature.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service

Communication

Multitasking

Reliability

Tools

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service on the sales floor and assist customers with product selection. The role emphasizes quick learning, safety, and teamwork in a fast-paced environment.

Starting pay begins at $15.10 per hour with higher starting pay based on experience. Full-time and part-time positions are available, with opportunities for career advancement and a strong benefits package outlined in the store literature.