Flooring Retail Sales Associate – Customer Champion

Floor & Decor; Woodinville (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Insurance plans

Job summary

Floor & Decor Holdings Inc. is seeking a Sales Associate in Woodinville, WA to greet customers, understand their projects, and guide product selection on the sales floor. You will help maintain a clean, safe store environment and participate in achieving daily sales goals.

Roles include handling checkout transactions, assisting with product displays, and supporting team members as needed. Prior customer service experience is valued, with a focus on accuracy and speed in a fast-paced setting.

Qualifications

• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Must be 18 years or older.
• Knowledge of basic math skills.
• Forklift certifications may be required where permitted.

Responsibilities

• Connect with customers, ask about their projects, and recommend products.
• Provide above-and-beyond customer service and exceed expectations.
• Maintain in-stock condition and keep areas clean, shoppable, and safe.
• Assist in achieving sales goals with team collaboration.
• Process purchases at checkout using POS system and handle refunds/exchanges according to guidelines.

Skills

Friendly

Customer service

Communication

Teamwork

Professional demeanor

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Sales Associate in Woodinville, WA to greet customers, understand their projects, and guide product selection on the sales floor. You will help maintain a clean, safe store environment and participate in achieving daily sales goals.

Roles include handling checkout transactions, assisting with product displays, and supporting team members as needed. Prior customer service experience is valued, with a focus on accuracy and speed in a fast-paced setting.