Flooring Sales Associate — Drive Customer Wins

Floor & Decor Holdings Inc. (old); Sacramento (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k match

Employee stock purchase plan

Paid time off

Career growth opportunities

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service on the sales floor, help customers find products, and maintain a clean, well-stocked area in a fast-paced environment.

The role offers full-time and part-time shifts with opportunities for growth. Must have basic math skills, strong communication, and the ability to multitask. Floor & Decor emphasizes safety and teamwork on the sales floor.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service on the sales floor, help customers find products, and maintain a clean, well-stocked area in a fast-paced environment.

The role offers full-time and part-time shifts with opportunities for growth. Must have basic math skills, strong communication, and the ability to multitask. Floor & Decor emphasizes safety and teamwork on the sales floor.