Flooring Installations Scheduler - Detail‑Oriented

Energy Jobline ZR; Sterling Heights (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

AIS is seeking a detail-oriented Scheduler to coordinate installation appointments, reminders, and post-install follow-up with customers. The role emphasizes phone and email communication, plus strong organizational skills to keep schedules efficient.

The ideal candidate will handle multiple tasks, learn scheduling software quickly, and contribute to high-quality service as part of a collaborative team in Michigan.

Qualifications

• Flooring scheduling knowledge is essential for coordinating installations.
• Experience in clerical/administrative tasks is beneficial for handling appointments, emails, and calls.
• Ability to learn basic computer programs and processes is required for scheduling.
• Excellent phone manners help ensure positive customer interactions.
• Strong organizational skills are necessary to manage multiple appointments and timetables.

Responsibilities

• Schedule appointments for installations and manage the calendar.
• Call customers two days before scheduled appointments to remind them of day/time.
• Send reminder emails to customers to keep them informed.
• Follow up with customers after installations to assess satisfaction and gather feedback.

Skills

Flooring scheduling knowledge

Administrative experience

Computer literacy

Phone manners

Organizational skills

Job description

AIS is seeking a detail-oriented Scheduler to coordinate installation appointments, reminders, and post-install follow-up with customers. The role emphasizes phone and email communication, plus strong organizational skills to keep schedules efficient.

The ideal candidate will handle multiple tasks, learn scheduling software quickly, and contribute to high-quality service as part of a collaborative team in Michigan.