Flooring Installation Coordinator - Customer-Driven Ops

Service Pros Installation Group, INC.; San Antonio (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Service Pros Installation Group, INC. in San Antonio seeks a Flooring Installation Coordinator who thrives on delivering excellent customer service.

The role focuses on guiding projects from contract review to installation, coordinating with Lowe’s Installed Sales staff and our contractors to ensure on-time, quality results. You will perform administrative duties, schedule installs, track progress, and follow up with customers to confirm satisfaction.

Qualifications

• High school diploma or GED with 1–2 years in customer service.
• Basic tech skills to use multiple screens and office software.
• Strong organizational abilities to support contractors and customers.

Responsibilities

• Review order details and ensure accuracy for installations.
• Schedule installations with customers and contractors.
• Coordinate with Lowe's Installed Sales staff and contractors.
• Follow up with customers to confirm satisfaction.
• Manage inventory and prepare materials for crews.

Skills

Customer service

Organization

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Service Pros Installation Group, INC. in San Antonio seeks a Flooring Installation Coordinator who thrives on delivering excellent customer service.

The role focuses on guiding projects from contract review to installation, coordinating with Lowe’s Installed Sales staff and our contractors to ensure on-time, quality results. You will perform administrative duties, schedule installs, track progress, and follow up with customers to confirm satisfaction.