Flooring Department Lead: Train & Elevate Sales

Floor & Decor Holdings Inc.; Georgia; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Health, Dental, Vision insurance

Paid vacation and sick time

Paid holidays and personal holiday

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist role focused on training and developing its sales team while ensuring customers receive exceptional service and accurate product information.

The role emphasizes applying the basic P’s of retail—People, Position, Product, Presentation, Price, Promotion—while maintaining strong merchandising, pricing, and customer engagement across the showroom.

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written) and ability to multi-task.

Responsibilities

• Greet customers in a helpful and courteous manner and assist with product questions and selections.
• Process customers at check-out using the POS system and handle refunds/exchanges per guidelines.
• Stock, tag, and price merchandise displays; maintain merchandising, pricing, and organization.
• Provide direction to product sales specialists and ensure high levels of customer service.
• Lead and participate in product specialist certification courses and training.
• Communicate inventory needs and changes to management.

Skills

Customer service

Communication

Multi-tasking

POS system

Education

High School Diploma or GED

Tools

POS system

Inventory management

Job description

Floor & Decor Holdings Inc. is seeking a Product Sales Specialist role focused on training and developing its sales team while ensuring customers receive exceptional service and accurate product information.

The role emphasizes applying the basic P’s of retail—People, Position, Product, Presentation, Price, Promotion—while maintaining strong merchandising, pricing, and customer engagement across the showroom.