Floor Supervisor

North Carolina State University; Raleigh (NC); On-site; USD 30,000 - 35,000; Part time

Benefits offered by this job

Health Insurance for Temporary Employees

Childcare discounts

Wellness & Recreation Membership

Attend non-revenue generating sporting events for free

Wellness Membership

Wellness Programs

Job summary

A major educational institution in Raleigh, North Carolina is seeking a Temporary Floor Supervisor for their dining services. The successful candidate will manage dining room operations during the evening shift, supervise employees, and ensure compliance with unit SOPs while providing excellent customer service. Candidates should have a high school diploma and some experience in food service. The role offers benefits such as health insurance for temporary employees and a work schedule from 10 am to 9 pm, Monday to Thursday.

Qualifications

• Experience in a similar capacity in a high-volume restaurant/food service.
• ServSafe certification is a plus.
• ServSafe certification is a plus.

Responsibilities

• Organize and manage the dining room operations for the PM Shift.
• Supervise employees and ensure adherence to unit SOPs.
• Assist with closing duties and other tasks as assigned.
• Assist with closing duties as necessary.
• Work as a cohesive team member.

Skills

Customer service

Teamwork

Communication skills

Supervision

Adaptability

Education

High School Diploma or equivalency

Tools

Credit card processing

Department-specific software

Job description

About NC State Dining

NC State Dining offers opportunities for employment across our retail and hospitality units. We offer competitive pay and opportunity for learning, growth, and promotion. Dedicated and experienced dining professionals provide on‑job training and support to help you meet your full potential.

Position Overview

We are seeking individuals to join our Pack as a Temporary Floor Supervisor. Successful candidates will work in the Atrium dining facility located in the Talley Student Center on the campus of NC State University.

Essential Job Duties

• Organize and manage the dining room to maintain operations for the PM Shift.
• Supervise all employees on the shift.
• Ensure Unit SOPs are followed and staff are on task. Provide professional redirection as appropriate.
• Assist with closing duties as necessary.
• Other duties as assigned to ensure NC State Dining business needs are met.
• Position may be asked to assist in other locations as necessary.

Other Work/Responsibilities

• Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success.
• Work as a cohesive team member and play an integral part in creating a positive work environment.

Requirements and Preferences

• High School Diploma or equivalency.
• Demonstrated possession of the competencies necessary to perform the work.
• Experience in a similar capacity.

Department Required Skills

• Communicate effectively with customers, supervisors, and peers.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Ability to process credit card and One Card transactions as required.
• Ability to work in a fast‑paced environment and adapt to changing customer volume.
• Ability to work well as part of a team.
• Intermediate computer skills including the ability to learn new department‑specific software.
• Ability to follow written and/or verbal instructions.
• Excellence in completing all tasks.
• Must be able to stand, walk, bend, twist, pull, and push. Ability to work under hot and cold conditions, including kitchen environment.
• Must be able to lift up to 30 lb with or without reasonable accommodation.
• Contribute to maintaining a Grade A sanitation rating of 95% or better.

Preferred Years Experience, Skills, Training, Education

• Experience working in a high‑volume restaurant/food service.
• Supervisory experience.

Required License or Certification

ServSafe certification is a plus.

Valid NC Driver's License required? No. Commercial Driver's License required? No.

Benefits

As a Pack member, you belong here. Enjoy exclusive perks designed to enhance personal and professional well‑being.

• Health Insurance for Temporary Employees.
• Enhance your career with LEAD courses.
• Attend non‑revenue generating sporting events for free.
• Childcare discounts.
• Wellness & Recreation Membership.
• Wellness Programs.

Disclaimer: Perks and Benefits eligibility is based on Part‑Time or Full‑Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Working Title and Classification

Title: Floor Supervisor (Temporary – Skilled Trades).

Work Schedule

10 am to 9 pm, Monday‑Thursday (hours subject to change based on business needs).

EEO Statement

NC State University is an equal‑opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.