Food Services Supervisor

North Carolina State University; Raleigh (NC); On-site; USD 46,756 - 48,410; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Paid Time Off

Tuition and Academic Assistance

Job summary

North Carolina State University is hiring a Food Services Supervisor to oversee dining operations at Clark Dining Hall in Raleigh, NC. This leadership role emphasizes exceptional customer service and adherence to food quality standards.

Qualifications include a High School diploma and at least one year of experience in food service, with strong communication and leadership skills. The position comes with a competitive salary and comprehensive benefits including medical, dental, and tuition assistance.

Qualifications

• Minimum one year of experience in food preparation or service in a commercial kitchen.
• Previous supervisory experience in food service or hospitality preferred.
• ServSafe certification or ability to obtain within 90 days.

Responsibilities

• Supervise daily dining operations and lead by example.
• Ensure compliance with policies and quality standards.
• Schedule staff and communicate effectively with team members.

Skills

Customer service

Food quality assurance

Communication skills

Leadership

Education

High School diploma or equivalent

Job description

Position Summary

NC State Dining is looking for a Food Services Supervisor to manage dining operations at Clark Dining Hall in Raleigh, NC. The role is a hands‑on leadership position ensuring high standards of customer service and food quality.

Department & Location

NC State Dining – Campus Dining Operations; Raleigh, NC.

Salary Range

$46,756 - $48,410 per year.

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• Childcare benefits, Wellness & Recreation Membership, and Wellness Programs

Essential Job Duties

Supervise daily dining hall operations during assigned shifts; lead by example in delivering excellent customer service and maintaining high standards of food and beverage quality; ensure policies, procedures, and NC State Dining standards are consistently followed; schedule employees and plan daily staff assignments; communicate clearly with team members, customers, and supervisors; maintain a clean, safe, and efficient work environment; support training and development of staff; respond to operational needs and challenges with professionalism and adaptability; maintain physical stamina for lifting up to 60 pounds and working in hot and cold conditions.

Other Responsibilities

• Model the Division’s mission and values, introduce them to employees, and foster a positive workplace.
• Understand organizational goals and culture and communicate how staff activities impact clients.
• Adhere to all University policies and Division standard operating practices.
• Be prepared to work in any NC State Dining department, including special events.
• Perform other duties as assigned to meet business needs.

Qualifications

• Minimum Requirement: High School diploma or equivalent and at least one year of experience in food preparation or service in a commercial kitchen, or an equivalent combination of training and experience.
• Preferred Qualifications: Previous supervisory experience in high‑volume food service or hospitality, knowledge of equipment, cooking methods, food sanitation, safety codes; proficiency with computers; strong written and verbal communication skills; proven ability to work effectively in a fast‑paced environment.
• Required License or Certification: ServSafe certification or ability to obtain within 90 days of employment; certification must be maintained as a condition of employment.
• Valid NC driver’s license not required.
• Commercial driver’s license not required.

EEO Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring accommodations in the application and interview process are welcome to contact 919‑513‑0574. Final candidates are subject to background checks, may require credit or motor vehicle checks. NC State University participates in E‑Verify.