Floor Manager: Lead Service & Operations

Zest Cape May; Fish House (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Zest Cape May in Fish House, New York, is seeking a management professional to oversee restaurant operations. Responsibilities include supervising servers and bartenders, handling guest complaints, and coordinating with kitchen staff.

The ideal candidate has previous management experience in hospitality, with strong leadership, communication, and problem-solving skills. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• Previous management experience in hospitality required.
• Strong leadership, communication, and problem-solving skills.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Supervise and support servers, hosts, and bartenders.
• Handle guest complaints and ensure satisfaction.
• Assist with scheduling, training, and daily operations.
• Maintain restaurant standards and operational procedures.
• Coordinate with kitchen and management for smooth service.

Skills

Leadership

Communication

Problem-solving

Job description

Zest Cape May in Fish House, New York, is seeking a management professional to oversee restaurant operations. Responsibilities include supervising servers and bartenders, handling guest complaints, and coordinating with kitchen staff.

The ideal candidate has previous management experience in hospitality, with strong leadership, communication, and problem-solving skills. Flexibility to work nights, weekends, and holidays is required.