Floor Manager - Lead Guest Experience & Team Growth

Na Hoaloha Ekolu; Lahaina (HI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Signing bonus

Health benefits

Dental insurance

Vision insurance

401(k) matching

PTO

Flexible spending account

Employee meals

Discounts

Job summary

Na Hoaloha Ekolu in Lahaina is seeking a Floor/Restaurant Manager to oversee every aspect of guest and staff experience. The role includes training new hires, scheduling, greeting guests, resolving issues, and leading service teams to deliver the Aloha Mixed Plate experience.

The position requires supervisory experience in a high-end restaurant service environment, leadership that inspires teamwork, and a passion for quality food and service.

Qualifications

• Experience managing dining staff in a restaurant setting.
• Proven leadership with ability to train and develop teams.
• Strong guest relations and service standards.

Responsibilities

• Train new hires and schedule staff; greet guests and resolve complaints.
• Lead monthly staff meetings; maintain communication across teams.
• Oversee front-of-house operations, inventory, and POS updates.

Skills

Restaurant management

Leadership

Staff training

Customer service

Job description

Na Hoaloha Ekolu in Lahaina is seeking a Floor/Restaurant Manager to oversee every aspect of guest and staff experience. The role includes training new hires, scheduling, greeting guests, resolving issues, and leading service teams to deliver the Aloha Mixed Plate experience.

The position requires supervisory experience in a high-end restaurant service environment, leadership that inspires teamwork, and a passion for quality food and service.