Front of House Lead - Maui Beachfront

Handcrafted Restaurants Group; Kihei (HI); On-site; USD 65,000 - 75,000; Full time

Job summary

Handcrafted Restaurants Group is looking for a Guest Experience & Floor Manager at The Beach House Maui in Kihei, HI. This role involves overseeing floor operations to ensure exceptional guest experiences, managing staff, and ensuring compliance with health and safety regulations.

Ideal candidates will be customer-oriented and possess strong leadership and communication skills. They must be able to thrive in a fast-paced environment, with a salary range of $65,000 to $75,000 annually.

Qualifications

• Ability to take care of customers' needs while following company procedures.
• Ability to complete assigned tasks under stressful situations.
• Ability to communicate effectively with coworkers, guests, and management.
• Ability to influence others and organize effectively.

Responsibilities

• Act as primary point of contact for guests, ensuring responsiveness and satisfaction.
• Oversee floor operations and maintain proper pacing and guest experiences.
• Monitor food and drink orders to ensure compliance with standards.
• Encourage staff through training, guidance, and recognition initiatives.

Skills

Customer Oriented

Working Under Pressure

Communication

Leadership

Goal Oriented

Teamwork Abilities

Coaching and Development

Friendly & Energetic

Tools

Microsoft Office

Hot Schedules

HCR Online

Job description

Handcrafted Restaurants Group is looking for a Guest Experience & Floor Manager at The Beach House Maui in Kihei, HI. This role involves overseeing floor operations to ensure exceptional guest experiences, managing staff, and ensuring compliance with health and safety regulations.

Ideal candidates will be customer-oriented and possess strong leadership and communication skills. They must be able to thrive in a fast-paced environment, with a salary range of $65,000 to $75,000 annually.