Floor Leader, Guest Experience & Product Education

lululemon; Fort Lauderdale (FL); On-site; USD 70,202,000 - 79,916,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top‑up

Development course offerings

Job summary

lululemon is seeking a Guest Experience Lead to ensure a premium in-store experience in Fort Lauderdale. You will lead from the floor, deliver technical product education, and support the store leadership team in achieving daily sales targets.

Your role includes coaching, supervision, and fostering an inclusive guest and team environment. You will participate in hiring, onboarding, and providing feedback to team members while ensuring store readiness and excellent guest interactions across

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• High school diploma or equivalent is preferred.

Responsibilities

• Lead from the floor to deliver a best-in-class guest experience.
• Provide technical product education to guests and assist as needed.
• Participate in store hiring, onboarding, and coaching activities.
• Open/close the store and maintain store operations per procedures.
• Review daily metrics to drive sales and performance.

Skills

Retail experience

Customer service

Leadership

Mentoring

Communication

Education

High school diploma/GED/equivalent

Job description

lululemon is seeking a Guest Experience Lead to ensure a premium in-store experience in Fort Lauderdale. You will lead from the floor, deliver technical product education, and support the store leadership team in achieving daily sales targets.

Your role includes coaching, supervision, and fostering an inclusive guest and team environment. You will participate in hiring, onboarding, and providing feedback to team members while ensuring store readiness and excellent guest interactions across