Floor Leader: Customer Experience & Sales Coach

Dormont Manufacturing Co; Saint Petersburg (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Dormont Manufacturing Co. is seeking a Key Lead to ensure every in-store interaction delivers quality customer experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and keep store operations running smoothly to boost daily sales.

As part of the store leadership team, you will open and close shifts, manage POS, fulfill omni-channel orders, and maintain visual displays while analyzing reports to guide decisions. Availability on weekends and peak periods is required.

Qualifications

• High school diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; leading teams is a plus.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Communication skills

Interpersonal skills

Leadership experience

Education

High School Diploma or GED

Job description

Dormont Manufacturing Co. is seeking a Key Lead to ensure every in-store interaction delivers quality customer experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and keep store operations running smoothly to boost daily sales.

As part of the store leadership team, you will open and close shifts, manage POS, fulfill omni-channel orders, and maintain visual displays while analyzing reports to guide decisions. Availability on weekends and peak periods is required.